Haematologic Technologies, Inc. manufactures plasma proteins for medical researchers. HTI’s mission is to supply the international coagulation research community with the highest quality proteins and reagents attainable. They rely on an custom developed inventory system to keep track of over 150 protein products such as coagulation proteins, antibodies, and factor deficient plasmas.  HTI initially contacted RIS in 2001 to support and enhance an existing MS Access system built by another developer who was no longer available.

 

What we did

In 2001, we worked closely with HTI to define their needs and to understand their existing system to make some needed improvements. By 2007, their business had grown and the older technology and design of their existing MS Access system no longer supported their needs. RIS redeveloped their system in newer, more robust technology, using our data first approach,  providing the flexibility to manage their growing catalog of products.  This approach worked so well that HTI operated for the next 10 years without any significant changes.  

Recently, HIT contacted RIS with a list of needed enhancements including improved traceability for inventory notes.  During the design of these changes, additional needs for traceability throughout the inventory system were uncovered.  We continue to work closely with HTI to enhance and evolve their inventory system with their growing business.

 

How we did it

HTI had an initial list of 18 items ranging from simple to complex.  We met with them to prioritize and categorize the list and they selected the top issues to address in the first release.  We also proposed and implemented an improved deployment process so that future changes could be rolled out to all of their users quickly and easily.

As we were implementing the changes, we learned that HTI needed additional tracking and audit capabilities throughout the system to improve traceability throughout their manufacturing process. Based on this, we worked with HTI to re-prioritize, moving this to the top of the list.  By adjusting the priorities as we learn about new needs from HTI, we ensure that we are always working with them to make the most valuable changes first.

 

What it meant for them

HTI has benefited from the stability of a long term relationship with RIS. They have been able to rely on us as a partner that knows their system and their business.  Our flexible, customer focused development process ensures that they are making the most of their investment by implementing the most important changes first.  Our data first approach to the design of their system has provided them with an adaptable and long lasting system, which continues to evolve years after its initial development.

 

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